Project name: e-FEZ Project
Users
- Internal/ External/ Direct/ Indirect Stakeholders (Boundary Partners):
o Internal Users: eFES executers (ICT4D lab team, Fez e-champions/ active-engaged actors)
o External Users: eFES beneficiaries (BEC users, BEC employees, Fez 7 Counties, Fez municipality, Fez Wilaya, DGCL (Ministry of Interior))
o Direct Users: (directly involved in project activities)
- Funding: IDRC
- Planning/ design/ implementation/ deployment/ iterative adjustments/ M&E/ assessments/ dissemination/ Knowledge generation: ICT4D Team
- Automation phases/ operations/ processes/ scaling up: Fez e-Champion team, BEC staff (validation), Fez counties (logistics: internet, HR, ), Fez municipality (PN, PC), Fez Wilaya: BEC inspectors (scaling up progress assessment)
o Indirect Users: (not directly involved in project activities; may/may not be affected by project activities)
- BEC users (citizens)
- Policy Makers/ BEC decision makers:
- Court
- DGCL (Ministry of Interior): national eBEC scaling up
- DEPTI
- Ministry of Commerce
Uses
- Practically, Project management purposes (including dissemination)
- Strategically/ Politically, Facilitate, promote, advance eFES replication/ scaling up (to pursue higher effects)
- Scientifically, capture/share eFES multi-dimensional effects (knowledge generation purposes)
Key Evaluation Questions
- To what extent the project is fulfilling/ completing its pre-defined objectives?
- To what extent eFES deployment is generating changes on different levels:
- Organizational (gov administration, personnel: improved working conditions, job description changed)
- Social level (citizens: )
- Political (local/regional/national decision makers)
- Regulatory (policy/law makers)
- And how they are related?
- Methods:
- OM, MSC, GEM
- How eFES is influencing local good governance conditions? How e-FEZis achieving good governance goals? (ICT4D—GG equation)
Next Steps:
- eFES Phase 1: evaluation is completed (Outcome Analysis Method) (develop)
- eFES 2:
- Scaling up to be evaluated fully using OM framework (combined with other methods when/where needed: MSC, GEM, ) (apply and combine= innovate)
- Reflect on evaluation approach and formalize it (OM, Outcome Analysis Method, : extract Lessons Learned/ideas, develop tools/theory framework to be eventually used in training sessions, “what is the recipe” of methodological combinations ) (learn)
- In order to document and share
- New project (i.e. wireless project: W@man in Fez): use the “recipe” and further improve it (apply)
- Networking via web-space/ OM community
